QRSim
Legal

Privacy policy

How we collect, use and protect your data when you buy and use QRSim travel eSIMs.

Last updated: October 1, 2026

1Information we collect

Account details you give us, such as your name, email address and phone number, and the details of the eSIM plans you buy.

Device and usage information needed to deliver your eSIM, such as your device's eSIM identifier (EID), data usage on our plans and the countries where the eSIM connects.

2How we use your information

To deliver and activate your eSIM, process payments and top-ups, show your data balance and provide customer support.

To keep the service secure, prevent fraud and meet our legal obligations. We only send marketing emails if you opt in, and you can unsubscribe at any time.

3Sharing with partners

We share the minimum data needed with the mobile network operators that provide connectivity for your plan, and with payment processors that handle checkout.

We never sell your personal data.

4Payments

Card payments are handled by PCI-compliant payment providers. QRSim does not store your full card number.

5Data retention and security

We keep your data only as long as needed to provide the service and meet legal requirements. Data is encrypted in transit, and access is limited to staff who need it.

6Your rights

You can access, correct or delete your personal data, and ask us to stop certain processing. Contact us and we will respond within a reasonable time.

Questions about this policy?

Our team is happy to help — email us any time.

hello@qrsim.io